Privacy Policy.

1. Who we are

This policy explains how Redress Path Ltd ("we", "us", "our") collects and uses your personal data when you visit our website or contact us. We are the data controller for your personal data.

We handle your data in line with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR).

Questions about this policy or your data: email admin@redresspath.co.uk.

2. Information we collect

• Information you give us: your name, date of birth, address, email address, phone number and anything you include when you complete a form or contact us.
• Information about your potential claim: such as your lender, the type of finance agreement and roughly when you took it out.
• Information from partners: where you have agreed to a partner website or affiliate passing your details to us.
• Information collected automatically: your IP address, browser and device type, pages visited and how you arrived at our site, collected through cookies and similar technologies.

We do not collect special category data (such as health information) or knowingly collect data from anyone under 18.

3. How we use your information

Giving consent is optional, and you can withdraw it at any time using the unsubscribe link, the SMS opt-out instructions or by contacting us. Withdrawing consent does not affect processing carried out before then.

4. Sharing your information

We never sell your data. We share it only with:

• Service providers who host our website (Webflow) and provide email, SMS, CRM and lead management tools, acting only on our instructions, and, where you accept cookies, advertising and analytics providers such as [Google and Meta].
• Partner firms who may be able to help with your enquiry, such as regulated claims management companies and law firms, only with your consent. They have their own privacy policies.
• Authorities or regulators and fraud prevention agencies where the law requires it, or a buyer if we sell all or part of our business.

Some providers may process data outside the UK. Where they do, we use appropriate safeguards such as UK adequacy regulations or the ICO's International Data Transfer Agreement.

5. Cookies

We use essential cookies to make the site work, and, with your consent, analytics and advertising cookies (such as [Google Analytics, Google Ads and Meta Pixel]) to understand site use and measure our marketing. Our [Cookie Policy] lists each cookie, its provider and how long it lasts. You can accept or reject non-essential cookies in our cookie banner and change your choice at any time. You can also block cookies in your browser settings, though parts of the site may not work properly.

6. Retention and security

We use essential cookies to make the site work, and, with your consent, analytics and advertising cookies (such as [Google Analytics, Google Ads and Meta Pixel]) to understand site use and measure our marketing. Our [Cookie Policy] lists each cookie, its provider and how long it lasts. You can accept or reject non-essential cookies in our cookie banner and change your choice at any time. You can also block cookies in your browser settings, though parts of the site may not work properly.

7. Your rights

You have the right to access, correct or delete your data, restrict or object to its use (including for direct marketing), receive it in a portable format, and withdraw consent at any time. To use any of these rights, email admin@redresspath.co.uk. We may need to confirm your identity first. There is usually no fee, and we will respond within one month.If you are unhappy with how we handle your data, you can complain to the ICO at ico.org.uk or on 0303 123 1113, though we would appreciate the chance to resolve it first.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.

Last Updated: 21/10/26